Unlock the Future of Commerce with AI

Engage and convert your audience through interactive video experiences

Firework in Action

Firework's AI solutions are shown to increase purchase conversions by 3.3x

Designed for Commerce

Real-time recommendations tailored to individual customer preferences.
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Deliver curated shopping experiences that delight and convert.
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Build deeper connections based on customer interactions.
Your data, your rules. Enterprise-grade security ensures complete privacy.

Safety and Privacy

Your data, your rules. Enterprise-grade security ensures complete privacy.
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Proprietary knowledge base keeps customer data secure and confidential
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Option to sign a Data Processing Agreement (DPA) and enable secure gateway for added assurance.
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No data sharing—maintaining your brand’s integrity and trust.
Engage customers wherever they are with seamless, versatile AI.

Multi-Modality

Engage customers wherever they are with seamless, versatile AI.
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Support across video, voice, and text for an all-in-one experience.
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Enable dynamic, multi-channel engagement to meet customer needs.
Real-time AI product recommendations tailored to individual customer preferences.

Personalized Engagement

Real-time AI product recommendations tailored to individual customer preferences.
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Deliver curated AI-powered shopping experiences that delight and convert.
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Build deeper connections based on customer interactions and AI personalization.
AI for eCommerce that evolves with every interaction to exceed expectations.

Ever-Learning Technology

AI for eCommerce that evolves with every interaction to exceed expectations.
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Continuously improves through real-world learning to stay ahead.
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Ensures your customers always receive the best experience with AI personalization.

Use Cases

Product Discovery & Consultation

Recreate in-store consultation online; build confidence and trust before purchase.

Technical Product Support

Reduce returns and buyer hesitation for high-consideration purchases.

Gifting Assistance

Recreate in-store consultation online; build confidence and trust before purchase.

Convert static images into engaging videos using AI and bring your catalog to life without the need for costly production.

Styling and 
Outfit Help

Elevate average order value and reduce cart abandonment.

Virtual Showroom 
Tours

Show products from multiple angles, in different lighting, and with context to help shoppers make confident and informed purchases.

Language or Region-Specific Support

Improve the shopping experience for international buyers and expand geographic reach.

Unlock Actionable Customer Insights